Water & Sewer

NEW Monthly Utility Rate effective January 1, 2023

	Residential	Commercial	Truck Fill
Water	$5.30 m³	$5.30m³	$8.00 m³
Basic Charge	$12.50	$12.50
Sewer	$11.25	13.27% of water charge (min $11.25/month)
Garbage	$20.90
Recycling	$8.14

Opening a utility account

Come to the Town Office or call us at 780-837-2247 two business days prior to your move in date
We will require a $200 utility account fee/deposit prior to the move in date
If you are renting the property, we will require both your signature and the landlord’s signature on the utility account form

Utility Billing

Utility bills are mailed out the first week of each month and are due on the 25th of each month

Payment Options

In person or by mail at the Town office by cash or cheque
Telephone banking  (ATB, Vision Credit Union, BMO, CIBC and Scotia Bank)
E-transfer to admin@falher.ca

Late Payment Penalty

A 1.5% penalty is applied on utility accounts that remain unpaid after the due date

Water Disconnection

Services will be disconnected to any customer whose utility bill remains unpaid for 60 days from the date of billing
Before water is reconnected a $100 fee and the total account balance must be paid

Moving

It is your responsibility to contact the Town office, two business days prior, with your move-out date, and if applicable your new mailing address
You will be responsible for all utility charges up to the move-out date or the date the Town was notified, whichever is later
Your utility account fee/deposit will be applied to your final bill